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PRIVACY POLICY

Remii Technologies Inc.
Last updated: January 2, 2026

1. Introduction

Remii Technologies Inc. (“Remii,” “we,” “our,” or “us”) provides a conversational AI and communications platform that enables businesses (“Customers”) to interact with their own customers via voice, SMS, and related messaging channels. This Privacy Policy explains how we collect, use, process, and protect information when you visit remii.co or use the Remii platform.

2. Information We Collect

a. Website Visitors

When you visit our website or request a demo, we may collect:

Name
Business email address
Phone number (used only for demo coordination)
Company name
IP address and browser/device metadata

Remii does not send automated or marketing SMS messages to website visitors.

b. Platform Data (Customer-Provided)

When Customers use the Remii platform, Remii may process:

Phone numbers of Customer end users
Message content sent by Customers
Call and message metadata (timestamps, delivery status)

This data is processed solely on behalf of the Customer.

3. Role of Remii (Data Processor)

Remii acts as a data processor, not a data controller, for SMS and voice communications sent by Customers using the platform. Customers are responsible for:

Obtaining lawful consent from their end users
Determining message purpose and content
Ensuring compliance with applicable laws (e.g., TCPA, CTIA, carrier rules)

Remii does not independently initiate consumer messaging campaigns.

4. Use of Information

We use information to:

Operate and improve the Remii platform
Provide customer support
Coordinate demos and account communications
Maintain platform security and compliance

We do not sell personal information.

5. SMS and Messaging Data

Remii does not send unsolicited SMS messages. All SMS communications transmitted through Remii are sent by Customers to recipients who have provided appropriate consent. Remii does not manage opt-in on behalf of Customers unless explicitly contracted.

6. Data Sharing

We may share data with:

Telecommunications providers (e.g., carriers, messaging aggregators)
Cloud infrastructure providers
Legal or regulatory authorities when required by law

7. Data Retention

We retain data only as long as necessary to provide services, comply with legal obligations, or enforce agreements.

8. Security

Remii employs administrative, technical, and organizational safeguards designed to protect data against unauthorized access or misuse.

9. Your Rights

Depending on jurisdiction, individuals may have rights to access, correct, or delete personal data. Requests related to Customer-sent messages should be directed to the originating business.

10. Contact

Email: privacy@remii.co
Address: [Insert Company Address]

TERMS OF SERVICE

Remii Technologies Inc.

1. Platform Description

Remii is a software-as-a-service (SaaS) platform that enables businesses to communicate with their own customers using AI-assisted voice and messaging tools.

Remii does not send consumer marketing or transactional messages on its own behalf.

2. Customer Responsibilities

Customers agree that they:

Will only message recipients who have provided valid, documented consent
Are solely responsible for message content, timing, and frequency
Will comply with all applicable laws and carrier policies, including TCPA, CTIA, and A2P 10DLC requirements
Will honor opt-out requests immediately (e.g., STOP, UNSUBSCRIBE)

3. Prohibited Use

Customers may not use Remii for:

Spam or unsolicited messaging
Purchased, rented, or scraped lead lists
Cold outreach without express consent
Deceptive, misleading, or unlawful content

Remii reserves the right to suspend or terminate accounts for violations.

4. Messaging Compliance Enforcement

Remii may:

Monitor traffic patterns for compliance risk
Request proof of consent from Customers
Disable messaging features for non-compliance
Cooperate with carriers or regulators as required

5. No Warranty on Deliverability

Message delivery is dependent on carriers and third-party providers. Remii does not guarantee message delivery or throughput.

6. Limitation of Liability

Remii is not liable for Customer misuse of the platform or for compliance failures attributable to Customer actions.

7. Governing Law

These Terms are governed by the laws of [State], without regard to conflict-of-law principles.

MESSAGING & SMS ACCEPTABLE USE POLICY

Remii does not send SMS messages to consumers on its own behalf. All SMS messages sent using the Remii platform are initiated by Remii customers to recipients who have provided appropriate consent.

1. Purpose

This Messaging Policy governs use of SMS and messaging features within the Remii platform.

2. Consent Requirement

Customers must obtain express consent from recipients before sending SMS messages. Consent must be:

Freely given
Specific to the message purpose
Documented and retrievable upon request

3. Required Message Elements

All Customer messages must support:

Opt-out keywords (STOP, END, CANCEL)
Help keywords (HELP)
Clear sender identification

4. Message Frequency

Customers must not exceed reasonable message frequency expectations disclosed at opt-in.

5. Prohibited Content

The following are prohibited unless explicitly approved:

SHAFT content (sex, hate, alcohol, firearms, tobacco)
Political messaging
Debt collection
Lead generation without double opt-in

6. Enforcement

Remii may suspend or terminate messaging privileges for violations or carrier complaints.